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To fix low sound call quality on galaxy S9 & S9 plus, find a nearby place that good network signal. Calls to other devices sound normal. 1/4. Everything on the phone works fine EXCEPT: There is no voice sound in or out on a voice call. I live in Kenya and have phone service and data here. I can hear who I am calling, but they can’t hear me. Even other audio through the ear-speaker is fine, and call volume over headset / Bluetooth / speaker phone is fine. Tap Reset network settings. Now make a phone call and check fix problem or not. Tap Apps. Follow the steps above on how to do that. Before resetting galaxy S9 & S9 plus phone, back up your S9 important data. One of the easiest solutions to fix bugs in your Galaxy S9 … I recently purchased 2 Samsung Galaxy S9s for my husband and I. 2: Make Sure iPhone Volume Turned Up. Record a short clip of yourself talking as if you’re using Google Voice Typing feature. Part 1. To check, run your phone to safe mode (steps provided above) and see what happens. Unlock the screen if set PIN number, password or pattern lock. Let your phone run and try to replicate the problem. While in this mode, only pre-installed apps will be allowed to run, which means that if one of your downloaded apps is behind the trouble, voice calling on safe mode should work properly. I have a Samsung Galaxy S9, unlocked. Complete guide to fix low call volume on Galaxy S9 and Galaxy S9 plus. Restart your device and see if your S9 works fine during calls now. Should the problem continue after wiping the app’s data, try other calling apps that allow cellular (not calls using data) calls to work. Tap Reset. 112. Does this problem happen when you call one contact only or multiple contacts? 6 Follow steps 1 - 4 again on your other device Your device is now registered and will start to receive calls and texts from your phone. For your cellular connectivity settings to be reinstated, all you need to do is to re-insert the SIM card. Step 1: Power off your Galaxy S9 & S9 plus device. • Photo: Allow the camera to determine the ideal mode for the picture. Today’s post will answer two of these issues so hopefully you’ll find it helpful. Sometimes, a third party app can interfere with Android or one of its functions like in voice calling. Restart your galaxy S9 & galaxy S9 plus devices. Just like what we said above, there may be a software or operating system bug causing the problem so it’s good if you can factory reset the device. We’ve been getting a lot of reports about #GalaxyS9 voice calling issues including the ones described below. Now you can see full network signal in your devices. Press the Volume down key until ‘Yes — delete all user data’ is highlighted. To make the call sounds more normal, your Smartphone is designed to loop back your voice. Safe mode blocks third party apps from running, which means that if voice calling works normally and the other end can hear you fine during calls, one of your apps must be to blame. I have restarted many times. Tap General management. Press the Power key to restart the device. To clear the network settings on your S9: The final potential solution that might help you resolve the issue is factory reset. Here’s how: Open Settings app. Should nothing change even when your S9 is on safe mode at all, the next troubleshooting step for you is to wipe the data of the Phone app. Wired headset: Check wired headset is inserted properly into the headset jack. Restart your device and see if your S9 works fine during calls now. Carriers don’t usually let their subscribers know of unexpected network troubles so try to get first hand information from them on what’s going on with their service. No edits. I never use to have to have the call volume set past midway on the settings before and now, even at maximum volume, I can barely hear the person on the other end! Check volume settings on your Galaxy S9 & galaxy S9 plus devices. Help! Galaxy Watch Active 2 - turn off outgoing text message notifications ? • Phone call recording. When the master reset is complete, ‘Reboot system now’ is highlighted. If only a single contact is unable to hear you during calls, the problem may be on that contact’s end. Press the Volume down key several times to highlight ‘wipe data / factory reset’. It will reset all your personal data and downloaded apps. Microphone: Check nothing is in-front of microphone that causing to poor sound call quality on Samsung Galaxy S9 & S9 plus devices. Hi Dirkjasperse. If your S9 is still problematic, repeat steps 1-4. Hi Colleensteffey. When it comes to wifi, clearing your phone’s network settings will delete all wifi networks and their passwords. There are four possible reasons why you have this problem: Verify Phone app is working by clearing its data, How to screenshot on Oppo A9 (2020) | 3 methods to capture screen on Oppo, How To Fix The Samsung Galaxy Note 10+ 5G Can’t Send MMS. Share with us in below comment box. And you may hear echo on phone calls when the sidetone is delayed. If any of you record this phone call, you can hear an echo in your conversion. This means that any devices you register to use with Call & Message Continuity will be able to answer the calls and texts you receive on this phone. I did notice that when the call went through, the phone was under H/H+ and not under 4G LTE. Press Power button to select and start the master reset. After 30 seconds, hit the Stop button and save the file. Now restart your galaxy S9 device and check to fix poor quality call issue or not. Required fields are marked *, Best Gaming PC Deals on Black Friday 2020, Cheapest DSLR Camera Deals on Black Friday, Best Nintendo Switch Bundles Deals Black Friday 2020, Best 4K Ultra HD TV Deals Black Friday 2020. When Safe mode appears in the bottom left corner of the screen, release the Volume down key. Calls from my s9+ to s9 sound super weird. Tap Reset app preferences. Several times this solution is work for users to fix signal strength issues. Like almost to clear it almost sounds staticy. • Sidetone issues. To check for the possibility of a bad third party app causing the problem, your next troubleshooting would be to run your device to safe mode. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. Restart your S9 and check how it works during calls. This will force your phone to use the 1X network instead of LTE. If you’re not using any VPN at all, you can just ignore it. 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