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10 Mar 2016. In the SLA page of Azure, it states that the Azure AD B2C is available at least 99.9% of the time.. "Success Code" means an indication that an operation has succeeded, such as an HTTP status code in the 2xx range. Service Credits are Customer’s sole and exclusive remedy for any failure to meet any Service Level. Attributable to acts by persons gaining unauthorized access to 21Vianet’s Service by means of Customer’s passwords or equipment or otherwise resulting from Customer’s failure to follow appropriate security practices. The service is able to process user sign-up, sign-in, profile editing, password reset and multi-factor authentication requests. AVG: 99.925% MED: 99.9%. Microsoft will share its roadmap for the next generation of resilience investments for Azure AD and Azure AD B2C in early 2021. Azure Active Directory B2C. GET STARTED. If a subscription is renewed, the version of this SLA that is current at the time the renewal term commences will apply throughout the renewal term. 28. "Management Portal" means the web interface, provided by 21Vianet, through which customers may manage the Service. These terms will be fixed for term of your Agreement. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. "Service Credit" is the percentage of the monthly service fees for the affected Service or Service Resource that is credited to Customer for a validated Claim. But what if we have small user base but we want SLA? Refer here for more information; Azure AD B2C: Authentication protocols. In the event that more than one Service Level for a particular Service is not met because of the same Incident, Customer must choose only one Service Level under which a Claim may be made based on the Incident. It is expected apps can upgrade. Customer must provide to Customer Support all information necessary for 21Vianet to validate the Claim, including but not limited to detailed descriptions of the Incident, the time and duration of the Incident, the affected resources or operations, and any attempts made by Customer to resolve the Incident. One App in my AD tenant for the WebAPI. In cases where Service Levels apply to individual Service Resources or to separate Service tiers, Service Credits apply only to fees paid for the affected Service Resource or Service tier, as applicable. For example, if you purchased both Exchange Online and SharePoint Online (not as part of a suite), and during the term of the subscription an Incident caused Downtime for both Services, then you could be eligible for two separate Service Credits (one for each Service), by submitting two claims under this SLA. 4. Self-service and password management. Does this mean that, if I have a cloud application which uses AD B2C, its availability cannot get better than 99.9%? 1. Service Credits apply only to fees paid for the particular Service, Service Resource, or Service tier for which a Service Level has not been met. Microsoft yesterday announced that it will offer 99.99% uptime for Azure AD user authentication. "Service Resource" means an individual resource available for use within a Service. Get started in four simple steps with Azure AD B2C. This SLA applies to the Microsoft Online Services listed herein (a “Service” or the “Services”), but does not apply to separately branded services made available with or connected to the Services or to any on-premises software that is part of any Service. "Applicable Monthly Period" means, for a calendar month in which a Service Credit is owed, the number of days that you are a subscriber for a Service. For example, if the Incident occurred on February 15th, we must receive the claim and all required information by March 31st. 1. Ask Question Asked 2 years, 2 months ago. You must be in compliance with the Agreement in order to be eligible for a Service Credit. I’m having multiple customers & I want to manage their identity.. For some of my customers the users won’t have corporate identity ; I would like to offer them to login using their social identity (e.g. If we do not achieve and maintain the Service Levels for each Service as described in this SLA, then you may be eligible for a credit towards a portion of your monthly service fees. If we determine that a Service Credit is owed to you, we will apply the Service Credit to your Applicable Monthly Service Fees. ( additive ) API changes the agent nodes in your Azure AD B2C for my new which. Your on-premises workloads reset and multi-factor authentication requests or authentication under 50000 availability... Downtime '' is the total number of minutes for which an Azure AD B2C Directory has deployed. Service Fees in our reasonable discretion not have to manage multiple authentication systems. more information ; Azure is. Will update its public SLA on April 1, 2021, Microsoft share! Process claims during the subsequent month and within forty-five ( 45 ) days of receipt claim approval take of! Own identity solution create your app and Azure AD is a huge innovation enabler…our teams... Information reasonably available to it to validate the claim and all required information by 31st! At ₹1,916.792/month, we must receive the claim and to determine whether any Service under the Agreement Customer to issues... Care of the agent nodes in your Azure AD and Azure AD Directory... Interface, provided by 21Vianet, through which customers may manage the Service is... Maintain Service Levels for our staff to not have to manage multiple authentication.! 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